EMS Partners
EMS Partners is an Australian consulting and implementation firm that helps utilities, energy, and infrastructure organizations deploy and optimize enterprise asset management and related operational systems, with a strong focus on IBM Maximo and complementary technologies. The company provides strategy, design, configuration, integration, and managed support services to improve asset performance, compliance, and field operations. Its revenue comes from professional services, project delivery, and ongoing support contracts.
- IT Consulting & Implementation
- Asset Performance Management
- Revenue
- $9.0M
- Employees
- 45
- Founded
- 2011
- Headquarters
- Brisbane central business district, Australia
What 6 Arbolus experts think of EMS Partners
The NPS scores are clustered between 7 and 8 for the majority of respondents, indicating generally positive sentiment, with only one outlier at 1. Renewal intent is strongly positive for most respondents, with only 14% (1 of 7) indicating definite non-renewal and another 14% indicating uncertainty. Over 85% of experts report being in the post-implementation stage (>1 year), reflecting mature adoption. Thematically, sentiment is higher among high spenders and longer-term users, with procurement leaders displaying more variability in future intent.Overall Customer Sentiment: Positive
Who reviewed EMS Partners
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from customers not renewing
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