Educational Credential Evaluators
Educational Credential Evaluators (ECE) is a nonprofit organization that provides professional evaluation of international academic credentials to determine their U.S. and Canadian equivalency. It serves individuals, universities, licensing boards, and employers that need verified education comparisons for admissions, licensure, and immigration purposes, generating revenue through fees for evaluation reports and related services.
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 1980
- Headquarters
- Milwaukee, United States of America
What 13 Arbolus experts think of Educational Credential Evaluators
NPS distribution reveals a split between users (NPS 7-10), who express high satisfaction and stickiness, and influencers (NPS 3), who are less positive and more likely to indicate non-renewal or offboarding. Renewal intent is bifurcated, with end users primarily in the stickiness stage (>1 year adoption) and influencers indicating non-renewal or offboarding. Stickiness is strong among users, as 100% of non-influencer participants have more than one year of adoption. The data indicates generally positive sentiment among core users but emerging risks flagged by influencers.Overall Customer Sentiment: Positive
Who reviewed Educational Credential Evaluators
- C-Suite 77% (10)
- Director 23% (3)
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Sentiment
7 Net Promoter Score, from 13 scored reviews- Promoters 4
- Passives 6
- Detractors 3
Cumulative NPS by month
-1 over 3 months- Jan 8
- Feb 8
- Apr 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 7 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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