DNV Consulting

dnv.com · Norway

DNV is a global assurance and risk management company that provides classification, technical advisory, digital solutions, and management consulting services to industries such as energy, maritime, and healthcare, helping clients improve safety, sustainability, and operational performance. It generates revenue through consulting engagements, certification and verification services, software licensing, and digital assurance solutions. The firm serves corporate, industrial, and public-sector clients worldwide from a network of offices across more than 100 countries.

  • IT Consulting & Implementation
  • Cybersecurity Services
  • Energy & Utilities Operations Software
Revenue
$2.6B
Employees
13,000
Founded
1864
Headquarters
Norway

What 6 Arbolus experts think of DNV Consulting

NPS scores are consistently high, with 60% of respondents rating 9 and 40% rating 8. Renewal intent is positive in 60% of cases, with 20% uncertain and 20% negative. All respondents have been engaged for over a year, indicating strong product stickiness and established value perception. Key themes include long-term customer engagement, high satisfaction (as reflected in NPS), and mid- to high-level spend.Overall Customer Sentiment: Positive

Who reviewed DNV Consulting

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Operations Manager C-Suite NPS 9 Will renew
Generalist Partner Director NPS 9 Undecided
Operations Manager Manager NPS 9 Not renewing

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 50% 2 answers
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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