Sphera
Sphera is an environmental, social and governance (ESG) and risk management software and data provider that helps industrial and manufacturing companies manage environmental performance, product stewardship, operational risk and sustainability reporting. The company offers cloud software, regulatory content and consulting services used to track emissions, ensure compliance, and improve safety and ESG outcomes across complex global operations. Its customers are typically large enterprises in sectors such as chemicals, energy, manufacturing and life sciences that pay subscription and services fees for its platforms and expert content.
- EHS & Sustainability Software
- Energy & Utilities Operations Software
- Business Intelligence & Dashboards
- Revenue
- $250.0M
- Employees
- 1,200
- Founded
- 2016
- Headquarters
- Chicago Loop, United States of America
What 103 Arbolus experts think of Sphera
NPS scores are predominantly in the 7–10 range, with most experts giving positive or strongly positive feedback, particularly from high-spend, mature customers. Renewal intent is high among these groups, though uncertainty is observed in lower-spend brackets and pilot-stage users. Stickiness is pronounced among enterprise buyers, especially those with >1 year implementation. Key feedback themes are strong compliance features, industry fit, and audit-readiness, with some concerns over usability, integration complexity, and cost for smaller organizations. Overall Customer Sentiment: Positive
Who reviewed Sphera
- C-Suite 55% (57)
- Director 29% (30)
- Manager 16% (16)
Employer names and spend open in the full report, along with the other 100 customers.
Everything 103 customers told us about Sphera.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
11 Net Promoter Score, from 102 scored reviews- Promoters 34
- Passives 46
- Detractors 22
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 17 across 10 companies.
Praised
- Scalability and New Modules
- AI-Driven Workflow Automation
- Enhancing Predictive Capabilities
- Industry Fit and Functionality
Criticised
- Complexity and Learning Curve
- User Interface
- Functionality Gaps & Integration
- Internal Tool Development
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 63% 40 answers
- 45% 22 answers
- 50% 10 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Sphera customersReport
For people who use Sphera
Do you use Sphera at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 103 customers of Sphera have already contributed
Takes a few minutes. Your identity stays anonymous.