SQF Institute

sqfi.com · Arlington, United States of America

SQF Institute is a division of the Food Marketing Institute that develops and administers the Safe Quality Food (SQF) certification program for food manufacturers, processors, and distributors worldwide. It provides food safety and quality standards, training, and auditing frameworks that enable companies to demonstrate compliance with global regulatory and retailer requirements. Revenue is generated through certification program fees, licensing, and education services delivered via certification bodies and training partners.

  • EHS & Sustainability Software
Revenue
$8.0M
Employees
40
Founded
1994
Headquarters
Arlington, United States of America

What 10 Arbolus experts think of SQF Institute

NPS scores are highly positive, with 67% of responses in the Promoter range (NPS 9–10) and the remainder as Passives (NPS 8), with no Detractors. Renewal intent is strong among high spenders, all answering Yes; only one respondent was unsure about renewal, representing a low spend profile. Stickiness is high, with 67% having used SQF Institute for more than one year. Key sentiment themes include satisfaction with compliance support and sustained use among major customers.Overall Customer Sentiment: Positive

Who reviewed SQF Institute

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 40% (4)
  • Director 40% (4)
  • Manager 20% (2)
Not specified Director NPS 8 Will renew
Operations Manager Director NPS 10
Finance Executive C-Suite NPS 8 Undecided

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use SQF Institute

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