StarCompliance
StarCompliance provides compliance management software for financial institutions and other regulated organizations, helping them monitor employee conflicts of interest, personal trading, gifts and entertainment, political contributions, and other conduct risks to meet global regulatory requirements. The company offers a SaaS platform used by compliance teams to automate surveillance, reporting, and workflow management across multiple jurisdictions. It generates revenue through subscription licensing, implementation, and related support services.
- GRC & Compliance Automation
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 250
- Founded
- 1999
- Headquarters
- Gaithersburg, United States of America
What 18 Arbolus experts think of StarCompliance
The NPS distribution for StarCompliance is strongly positive, with the majority of scores clustering in the 7–10 range and rare low outliers. Renewal intent is high among large and mid-sized institutions, especially those with complex compliance requirements and dedicated compliance teams. Stickiness is demonstrated by multi-year usage and integration into daily workflows. Key expert feedback emphasizes reliability, breadth of modules, regulatory fit, and audit readiness as strengths. Some cite a dated user interface and reporting limitations as cons, but these do not significantly impact overall sentiment.Overall Customer Sentiment: Positive
Who reviewed StarCompliance
- C-Suite 65% (12)
- Director 29% (5)
- Manager 6% (1)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about StarCompliance.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 18 scored reviews- Promoters 6
- Passives 11
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Oct 8
- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 14 across 5 companies.
Praised
- Upsell Advanced Analytics
- International and Multi-Jurisdictional Expansion
- Modernize User Experience
- Reliability and Regulatory Track Record
Criticised
- High Cost for Smaller Setups
- Limited Reporting and Analytics
- Dated User Interface
- Cost Pressures and Competitive Threat
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 50% 10 answers
- 100% 3 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
Top alternatives
Most weighed by StarCompliance customers
Report
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