SteelEye

steel-eye.com · Londonderry County Borough, United Kingdom

SteelEye is a regtech company that provides a cloud-based data platform for financial institutions to meet regulatory reporting, trade surveillance, communications surveillance, and record-keeping obligations. Its software ingests and normalizes trading, communications, and reference data to enable compliance teams to monitor activity, investigate alerts, and generate required regulatory reports. The company primarily serves banks, brokers, asset managers, and other regulated firms on a subscription basis.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • GRC & Compliance Automation
Revenue
$18.0M
Employees
150
Founded
2017
Headquarters
Londonderry County Borough, United Kingdom

What 21 Arbolus experts think of SteelEye

NPS scores are weighted toward positive (mostly 7–9), with high satisfaction among Influencers and Users in capital markets and compliance. Renewal intent is predominantly Yes or Not Sure, especially among high-spend segments, while a small minority reported 'No' due to pilot stages. Stickiness is strong—most experts report >1 year implementations. Feedback themes center on seamless regulatory reporting and record keeping, but cite scope for improvement in AI analytics and global support.Overall Customer Sentiment: Positive

Who reviewed SteelEye

Total customers 21 18 current · 3 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 71% (15)
  • Director 29% (6)
Legal Executive C-Suite NPS 9 Will renew
Not specified Director NPS 9 Will renew
Executive C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 18 customers.

Everything 21 customers told us about SteelEye.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

23 Net Promoter Score, from 21 scored reviews
  • Promoters 6
  • Passives 14
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 23 across 7 companies.

Praised

  • Product Roadmap and Innovation
  • Expansion of AI Capabilities
  • Automated Compliance and Investigation
  • Operational Efficiency Gains

Criticised

  • Manual Configuration and High Cost
  • Limited Predictive Analytics
  • Global Support and Regional Gaps
  • Integration and Scalability Gaps

What customers say

Operational Efficiency Gains
“Implementing SteelEye reduced our manual workload, improved workflow automation, and provided better governance, helping us manage regulatory risk more effectively.”
Comprehensive Regulatory Coverage
“SteelEye delivers strong trade surveillance and regulatory compliance across multiple jurisdictions, making it a critical part of our compliance infrastructure.”
Unified Compliance Platform
“I would recommend SteelEye because it consolidated our surveillance, communications monitoring, and regulatory record keeping in one platform, improving our audit readiness.”

Renewal intent

Plan to renew 50%
  • Will renew 9
  • Undecided 7
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 12 answers
  • Director 50% 6 answers
  • 8.2/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 8.5/10 Average score from customers not renewing

Top alternatives

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