Sumsub
Sumsub provides a compliance and verification platform that helps businesses onboard users, prevent fraud, and meet KYC, KYB, and AML regulatory requirements. Its software enables identity verification, document checks, transaction monitoring, and risk scoring for fintechs, crypto platforms, marketplaces, and other regulated industries. The company generates revenue through subscription and usage-based fees for access to its cloud-based compliance tools and APIs.
- Fraud Detection & Prevention
- Identity & Access Management
- Revenue
- $60.0M
- Employees
- 500
- Founded
- 2015
- Headquarters
- Londonderry County Borough, United Kingdom
What 71 Arbolus experts think of Sumsub
Sentiment is positive: NPS ratings are 5–10 and most reported users are established on the platform; the main caveats are regional coverage, accuracy, integrations and price.
Who reviewed Sumsub
- C-Suite 57% (40)
- Director 29% (21)
- Manager 13% (9)
Employer names and spend open once the report publishes.
Tell us when the Sumsub report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
38 Net Promoter Score, from 71 scored reviews- Promoters 36
- Passives 26
- Detractors 9
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 38 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 55% 20 answers
- 67% 12 answers
- 100% 2 answers
- 0% 2 answers
- 8.7/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Sumsub customers
More in Security & Compliance
Other companies in Security & Compliance with a customer report.
For people who use Sumsub
Do you use Sumsub at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 71 customers of Sumsub have already contributed
Takes a few minutes. Your identity stays anonymous.