Sygna
Sygna is a technology company that provides travel rule and compliance infrastructure for virtual asset service providers (VASPs) such as cryptocurrency exchanges and custodians. Its platform helps clients comply with global anti-money laundering and counter-terrorist financing regulations by securely transmitting and managing required customer and transaction data between regulated entities. The company generates revenue through subscription and usage-based fees for its compliance software and related services.
- Fraud Detection & Prevention
- Data Privacy & Protection
- Revenue
- $6.0M
- Employees
- 60
- Founded
- 2018
- Headquarters
- Taipei, Taiwan
What 11 Arbolus experts think of Sygna
The NPS distribution is skewed positive, with 8 of 11 experts rating 8 or above, and only two scores at 5. Among customers who provided renewal intent data, 5 of 7 indicate intent to renew, one is unsure, and one plans not to renew. Implementation stage shows a healthy mix: 2 Pilot, 4 LessThan1Year, 5 MoreThan1Year, reflecting sustained adoption and a stable, maturing user base. High spenders' consistently strong sentiment drives the overall positive assessment.Overall Customer Sentiment: Positive
Who reviewed Sygna
- C-Suite 73% (8)
- Director 18% (2)
- Manager 9% (1)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 60% 5 answers
- 100% 2 answers
- 8.8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Sygna customers
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For people who use Sygna
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