Summit 7 Systems

summit7.us · Huntsville, United States of America

Summit 7 Systems is a cybersecurity and managed services provider that helps U.S. government contractors and aerospace and defense companies secure Microsoft 365 and Azure environments to meet compliance frameworks such as CMMC, NIST 800-171, and ITAR. The company designs, implements, and manages cloud security architectures, governance, and data protection controls, generating revenue through consulting projects, managed security services, and ongoing support subscriptions.

  • Cybersecurity Services
  • Managed IT & Cloud Services
  • IT Consulting & Implementation
Revenue
$45.0M
Employees
200
Founded
2011
Headquarters
Huntsville, United States of America

What 12 Arbolus experts think of Summit 7 Systems

NPS distribution is mainly positive: three scores of 7, two scores of 8, one 9, one 10, and two below 7. 56% of response pool are neutral/promoters (NPS ≥ 7). However, renewal intent is uncertain for 56% and negative for 22%, especially among Influencers in mid spend. 67% of responses report being more than a year into implementation, indicating established usage, but stickiness of these deployments is unclear given the uncertainty around renewal.Overall Customer Sentiment: Neutral

Who reviewed Summit 7 Systems

Total customers 12 11 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 75% (9)
  • Director 17% (2)
  • Manager 8% (1)
Strategy Leader Director NPS 7
Executive C-Suite NPS 8 Undecided
Executive C-Suite NPS 7 Undecided

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Sentiment

8 Net Promoter Score, from 12 scored reviews
  • Promoters 3
  • Passives 7
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Jan 8
  • Apr 8
  • May 8
  • Jul 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 5 answers
  • Director 0% 1 answer
  • 8.2/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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