Cority

cority.com · Toronto, Canada

Cority is an enterprise software company that provides cloud-based environmental, health, safety, and quality (EHSQ) management solutions to large and mid-sized organizations across industries. Its platform centralizes compliance, risk, and operational data to help clients manage workplace safety, environmental performance, and regulatory reporting. Cority generates revenue through subscription licensing, implementation, and related professional services.

  • EHS & Sustainability Software
  • Asset Performance Management
  • Business Intelligence & Dashboards
Revenue
$120.0M
Employees
600
Founded
1989
Headquarters
Toronto, Canada

What 76 Arbolus experts think of Cority

Cority's NPS distribution is generally positive, with scores ranging from 5 to 10 and most experts scoring 7 to 10. Renewal intent is high among larger, enterprise customers, but several mid-sized users express uncertainty, reflecting pricing and customization concerns. Implementation stickiness is strong, with most organizations having adopted Cority for more than one year. Expert feedback highlights robust regulatory compliance, centralized data management, usability, and EHSQ depth as key strengths, though cost, complex configuration, and support are recurrent themes for concern.Overall Customer Sentiment: Positive

Who reviewed Cority

Total customers 76 69 current · 7 former
Reviews growth +45 in six months
Seniority of respondents
  • C-Suite 64% (49)
  • Director 16% (12)
  • Manager 20% (15)
Operations Manager C-Suite NPS 10
Operations Leader C-Suite NPS 8 Undecided
Operations Manager Manager NPS 7 Undecided

Employer names and spend open in the full report, along with the other 73 customers.

Everything 76 customers told us about Cority.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

23 Net Promoter Score, from 76 scored reviews
  • Promoters 29
  • Passives 36
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 15 across 5 companies.

Praised

  • Extended AI and Automation Capabilities
  • Scalable Entry Tiers for Smaller Companies
  • Streamlined Integrations
  • Data Centralization Improves Efficiency and Quality

Criticised

  • Support Consistency and Customization Costs
  • Complexity and Configuration Challenges
  • User Experience for Non-End Users
  • Competitive Displacement from Point Solutions

What customers say

Data Centralization Improves Efficiency and Quality
“Centralizing all EHS data into one platform has improved our reporting speed, data quality, and overall visibility across sites.”
Comprehensive Compliance and Incident Management
“The tool is essential for incident tracking, compliance management, and reporting, making it critical to our company's safety and operational priorities.”
Customizable for Industry-Specific Needs
“We chose Cority for its ability to manage unique environmental compliance and waste tracking requirements in our business.”

Renewal intent

Plan to renew 45%
  • Will renew 20
  • Undecided 20
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 46% 28 answers
  • Director 71% 7 answers
  • Manager 22% 9 answers
  • 8.6/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Top alternatives

Most weighed by Cority customers

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