Intelex
Intelex Technologies is a provider of cloud-based environmental, health, safety (EHS) and quality management software used by industrial, manufacturing, and enterprise organizations to manage compliance, risk, and operational performance. Its platform centralizes incident reporting, audits, inspections, document control, and analytics, and is sold on a subscription basis. Intelex generates revenue through SaaS licenses, implementation services, and ongoing support and training for global customers across regulated industries.
- EHS & Sustainability Software
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 1992
- Headquarters
- Toronto, Canada
What 94 Arbolus experts think of Intelex
NPS scores range from 2 to 10, with clustering around 7-9 and several detractors. Renewal intent is mixed, with large enterprise users displaying stronger stickiness and smaller or budget-constrained organizations reporting more churn risk. Most users are in the more than 1 year implementation stage. Positive sentiment centers on unified EHS compliance and reporting, but challenges include complexity, configuration effort, and occasional UI friction. Users frequently note platform flexibility and operational fit as positives, but complexity and cost as areas for caution.Overall Customer Sentiment: Positive
Who reviewed Intelex
- C-Suite 54% (51)
- Director 33% (31)
- Manager 13% (12)
Employer names and spend open in the full report, along with the other 91 customers.
Everything 94 customers told us about Intelex.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
6 Net Promoter Score, from 94 scored reviews- Promoters 26
- Passives 48
- Detractors 20
Cumulative NPS by month
+0 over 6 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 14 across 6 companies.
Praised
- AI-Driven Predictive Analytics
- Workflow and Integration Enhancements
- Automation and Reporting Upgrades
- Unified Compliance and Audit Control
Criticised
- Complexity and Usability
- High Configuration and Administration Effort
- Native Reporting Gaps
- Competitive Displacement by Easier Solutions
What customers say
Renewal intent
Plan to renew 53%Plan to renew, by seniority
- 43% 23 answers
- 65% 17 answers
- 56% 9 answers
- 7.8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Intelex customers
Report
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