Intellect

intellect.com · Huntington Beach, United States of America

Intellect is a software company that provides low-code and no-code business process management and quality management solutions that help organizations automate workflows, manage compliance, and digitize forms and procedures. Its platform is used across industries such as manufacturing, life sciences, and services to build and deploy custom applications without extensive coding. The company generates revenue through subscriptions and services for its cloud-based and on-premise software offerings.

  • Business Process Management
  • No-Code & Low-Code Platforms
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
80
Founded
2000
Headquarters
Huntington Beach, United States of America

What 6 Arbolus experts think of Intellect

NPS scores for Intellect range between 5 and 8, indicating a neutral to moderately positive sentiment across the current user base. Renewal intent is mixed, with only one clear 'Yes' and the majority selecting 'Not Sure', especially among both high- and pilot-level spenders. Stickiness, reflected in implementation stage, shows a majority having the platform in use for more than one year, though with lingering uncertainty on continuing the engagement. Key themes are extended evaluation periods, risk management, and measured satisfaction. Overall Customer Sentiment: Neutral

Who reviewed Intellect

Total customers 6 6 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (6)
Generalist Generalist C-Suite NPS 7 Undecided
Engineering Leader C-Suite NPS 6 Undecided
Data Ops C-Suite NPS 8

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Sentiment

-33 Net Promoter Score, from 6 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Jan 6
  • Dec 6
  • Jan 6
  • Feb 6
  • Mar 7
  • May 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • 8/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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