Intellect Design Arena Ltd
Intellect Design Arena is a global financial technology company that provides software platforms and solutions for banks, insurance companies, and other financial institutions across retail, corporate, treasury, wealth, and insurance lines of business. It offers modular, cloud-ready products for core banking, lending, payments, digital banking, risk, and treasury management, generating revenue primarily through software licensing, implementation, and managed services. The company serves clients worldwide, with a strong presence in Asia, the Middle East, Europe, and the Americas.
- Enterprise ERP
- IT Consulting & Implementation
- Payment Processing
- Revenue
- $350.0M
- Employees
- 5,200
- Founded
- 2011
- Headquarters
- Chennai, India
What 15 Arbolus experts think of Intellect Design Arena Ltd
NPS scores show a positive skew, with 47% rating 9–10 (Promoters), 40% at 7–8 (Passives), and 13% as Detractors. Renewal intent is strong among high spend/high maturity users, with 100% of High Spend respondents affirming renewal or strong consideration. Stickiness is highest for users past the first year of implementation, with cautious sentiment among those in pilot/offboarding. Overall Customer Sentiment: Positive
Who reviewed Intellect Design Arena Ltd
- C-Suite 64% (10)
- Director 36% (5)
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Sentiment
46 Net Promoter Score, from 15 scored reviews- Promoters 9
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- May 9
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 46 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 43% 7 answers
- 50% 2 answers
- 9.8/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
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