Arbolus Intelligence

Ecosurety, Ltd.

ecosurety.com · Bristol, United Kingdom

Ecosurety Ltd is a UK-based compliance scheme and consultancy that helps producers, retailers and brands meet their obligations under packaging, WEEE and batteries regulations, including Extended Producer Responsibility. The company provides data management, compliance reporting, and advisory services, as well as funding and coordination of recycling and resource efficiency projects. Its customers are typically businesses placing products and packaging on the UK market that need outsourced compliance and regulatory support.

  • GRC & Compliance Automation
  • IT Consulting & Implementation
Listed in
Revenue
$12.0M
Employees
90
Founded
2003
Headquarters
Bristol, United Kingdom

What 13 Arbolus experts think of Ecosurety, Ltd.

NPS scores are consistently high, ranging from 7 to 10, with no negative responses. 100% of experts with available renewal data indicate intent to renew, especially among high-spend, mature-stage clients. Stickiness is strong, with a majority of customers in the MoreThan1Year stage and several citing the solution as mission-critical. Core feedback themes include robust regulatory expertise, significant time and resource savings, reliable compliance support, and user-friendly automation. Minor improvement feedback focuses on dashboard customization and integrations, not core functionality. Positive

Who reviewed Ecosurety, Ltd.

Total customers 13 13 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 45% (6)
  • Director 27% (4)
  • Manager 27% (4)
Generalist Leader Not specified NPS 8 Will renew Submitted Sep 2026
Not specified C-Suite NPS 7 Submitted Sep 2026
Executive C-Suite NPS 10 Submitted May 2026

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about Ecosurety, Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

30 Net Promoter Score, from 13 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 1

Cumulative NPS by month

-1 over 3 months
  • May 9
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.

Praised

  • Specialist Regulatory Knowledge
  • Compliance Expertise and Reliability
  • Time and Resource Savings
  • Sustainability Service Broadening

Criticised

  • Emergence of Disruptive AI Competitors
  • Price Increases and Poor Support
  • Falling Behind on Feature Innovation
  • End-to-End Workflow Opportunities

What customers say

Specialist Regulatory Knowledge
“I recommend EcoSurety as a packaging EPR partner with strong data capabilities and up-to-date regulatory knowledge that help reduce risk and manual errors.”
Compliance Expertise and Reliability
“I find the platform simplifies a complex subject, reduces manual effort, and increases our confidence in compliance data accuracy.”
Time and Resource Savings
“I would recommend EcoSurety because they ensure faster regulatory compliance, reduce manpower and resource needs, and streamline reporting.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.8/10 Average score from customers who will renew

Top alternatives

Most weighed by Ecosurety, Ltd. customers

Report

Customer Report - Oct 2026 Oct 2026 13 + 5

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