Secureframe
Secureframe provides a compliance automation platform that helps companies manage and maintain security and privacy certifications such as SOC 2, ISO 27001, HIPAA, and GDPR. Its software connects to cloud and business systems to continuously monitor controls, streamline evidence collection, and manage audits with external assessors. The company primarily serves technology and SaaS businesses that need to meet enterprise and regulatory security requirements to sell to customers and partners.
- GRC & Compliance Automation
- Security Operations (SIEM/SOAR)
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 57 Arbolus experts think of Secureframe
NPS scores range from 2 to 10, with most experts rating Secureframe between 6 and 8, signifying moderate satisfaction. Prominent themes include strong automation, robust framework support, and centralized evidence management, balanced by integration gaps and enterprise scalability limitations. Renewal intent is mixed, with a notable contingent of high spenders expressing uncertainty. User stickiness is sound for small and midsize firms but less certain among large enterprises seeking deeper GRC features.Overall Customer Sentiment: Neutral
Who reviewed Secureframe
- C-Suite 71% (40)
- Director 16% (9)
- Manager 12% (7)
Employer names and spend open in the full report, along with the other 54 customers.
Everything 57 customers told us about Secureframe.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-10 Net Promoter Score, from 57 scored reviews- Promoters 12
- Passives 27
- Detractors 18
Cumulative NPS by month
+0 over 6 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 14 across 4 companies.
Praised
- Practical AI Expansion
- Broader Integration Ecosystem
- Scalable Audit Management
- Broad Integration and Framework Support
Criticised
- Competitive GRC Offerings
- Better Integration and Customization Elsewhere
- Integration Shortcomings
- Integration Gaps Impact Workflow
What customers say
Renewal intent
Plan to renew 19%Plan to renew, by seniority
- 14% 22 answers
- 50% 4 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Secureframe customers
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