Vanta
Vanta provides a security and compliance automation platform that helps businesses prepare for and maintain certifications such as SOC 2, ISO 27001, HIPAA, and GDPR by continuously monitoring systems, collecting evidence, and streamlining audits. The company primarily serves SaaS and other technology-driven organizations, working with auditors and partners to reduce the time and cost of achieving security compliance. Revenue is generated through subscription-based software plans and related services.
- GRC & Compliance Automation
- Security Operations (SIEM/SOAR)
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2018
- Headquarters
- San Francisco, United States of America
What 134 Arbolus experts think of Vanta
NPS distribution is strongly positive, with a median score of 9 and sustained promoter representation among both users and influencers. Renewal intent trends are solid, especially in IT/Security decision makers, but some mid-market customers are monitoring cost as scope expands. Stickiness is high, with most at >1 year implementations and few churn signals. Qualitative feedback emphasizes automation, ease of audit prep, and support. Main themes of praise are time savings, evidence mapping, and continuous controls, while key challenges are around pricing, add-on fees, and advanced customization for large or rapidly growing teams.Overall Customer Sentiment: Positive
Who reviewed Vanta
- C-Suite 66% (88)
- Director 17% (23)
- Manager 17% (23)
Employer names and spend open in the full report, along with the other 131 customers.
Everything 134 customers told us about Vanta.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 134 scored reviews- Promoters 69
- Passives 53
- Detractors 12
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 12 reviews, accumulated up to each month. Category median 21 across 12 companies.
Praised
- AI-Driven Automation Expansion
- Agentic Workflows and Differentiation
- Modular Growth for Multi-Framework Support
- Significant Time-Saving Automation
Criticised
- Customization and GRC Depth Limitations
- Pricing and Seat-Based Cost Structure
- Competitive Risk from Drata and Secureframe
- Cost Sensitivity for Mid-Market
What customers say
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 57% 61 answers
- 43% 14 answers
- 50% 8 answers
- 50% 4 answers
- 8.8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 7.4/10 Average score from customers not renewing
Top alternatives
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