Drata

drata.com · San Diego, United States of America

Drata provides a cloud-based compliance automation platform that helps companies continuously monitor and document their security controls to achieve and maintain certifications such as SOC 2, ISO 27001, HIPAA, and GDPR. Its software integrates with cloud infrastructure, business applications, and security tools to automatically collect evidence, manage policies, and streamline audits for technology-driven organizations. Drata generates revenue through subscription-based SaaS plans sold primarily to mid-market and enterprise customers.

  • GRC & Compliance Automation
  • Security Operations (SIEM/SOAR)
Revenue
$90.0M
Employees
600
Founded
2020
Headquarters
San Diego, United States of America

What 94 Arbolus experts think of Drata

NPS distribution is largely positive with clusters at 8, 9, and 10, balanced by a moderate share rating 6 or below. Renewal intent is generally strong among mid-sized and growth companies but decreases with higher spend and enterprise complexity. Stickiness is highest among firms in their first year; users beyond one year increasingly cite the need for greater workflow flexibility and deeper risk management. Main expert feedback themes are automation strength, operational efficiency, AI evolution, and cost/complexity trade-offs. Overall Customer Sentiment: Positive

Who reviewed Drata

Total customers 94 80 current · 14 former
Reviews growth +36 in six months
Seniority of respondents
  • C-Suite 72% (68)
  • Director 13% (12)
  • Manager 15% (14)
Engineering Manager Manager NPS 6 Will renew
Security Leader C-Suite NPS 7 Undecided
Engineering Executive C-Suite NPS 7 Will renew

Employer names and spend open in the full report, along with the other 91 customers.

Everything 94 customers told us about Drata.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

18 Net Promoter Score, from 93 scored reviews
  • Promoters 32
  • Passives 46
  • Detractors 15

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 40 across 6 companies.

Praised

  • Custom Workflow Flexibility
  • AI-Driven GRC and Governance
  • Broader Frameworks and Automation
  • Compliance Automation and Efficiency

Criticised

  • Platform Coverage and Integrations
  • Human Validation of AI
  • Enterprise GRC Depth
  • Competitive Displacement by GRC Leaders

What customers say

Compliance Automation and Efficiency
“I recommend Drata for the way it automates compliance and cuts down repetitive evidence collection, making audits much easier and faster.”
Centralized Control and Audit Readiness
“I use Drata to manage compliance information and automate evidence collection, which saves a lot of manual work for audits and keeps compliance management organized.”
Continuous Monitoring and Framework Support
“I depend on Drata for continuous control monitoring and managing multiple compliance frameworks without manual effort for each.”

Renewal intent

Plan to renew 53%
  • Will renew 31
  • Undecided 20
  • Not renewing 8

Plan to renew, by seniority

  • C-Suite 50% 44 answers
  • Director 44% 9 answers
  • Manager 75% 4 answers
  • Not specified 100% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6.9/10 Average score from customers not renewing

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