DTEX
DTEX Systems is a cybersecurity company that provides insider risk management and user behavior analytics software to help enterprises detect, investigate, and prevent data loss and malicious or negligent insider activity. Its platform collects and analyzes endpoint telemetry to give security and IT teams visibility into user behavior, data access, and potential threats while supporting compliance requirements. The company sells its solutions primarily to large and mid-sized organizations through subscriptions and related services.
- Endpoint & Device Security
- Security Operations (SIEM/SOAR)
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2012
- Headquarters
- San Mateo, United States of America
What 18 Arbolus experts think of DTEX
The NPS data is weighted towards the positive, with 30% of scores at 9–10 and only 15% at 5–6, indicating more promoters than detractors. Renewal intent is notably high among high spenders and those with more than one year of usage, while some uncertainty is present in mid/low spend groups. Implementation stage data reveals that over 60% are in the 'More Than 1 Year' bracket, supporting strong stickiness. Key themes include customer satisfaction linked closely to renewal and adoption longevity, with some neutral sentiment from newer or lower spend users.Overall Customer Sentiment: Positive
Who reviewed DTEX
- C-Suite 67% (12)
- Director 22% (4)
- Manager 11% (2)
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Sentiment
22 Net Promoter Score, from 18 scored reviews- Promoters 7
- Passives 8
- Detractors 3
Cumulative NPS by month
-1 over 3 months- Apr 9
- May 8
- Jun 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 56% 9 answers
- 67% 3 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
Top alternatives
Most weighed by DTEX customers
More in Data & Analytics and Security & Compliance
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For people who use DTEX
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