Dune Security
Dune Security provides a SaaS platform that helps organizations manage and reduce human-related cybersecurity risk by monitoring employee security behaviors and automating targeted training and interventions. Its product integrates with existing tools to identify risky actions, measure security culture, and deliver personalized guidance to employees. The company sells primarily to mid-market and enterprise customers via subscription licensing.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Revenue
- $900.0K
- Employees
- 15
- Founded
- 2023
- Headquarters
- San Francisco, United States of America
What 5 Arbolus experts think of Dune Security
NPS is distributed across the spectrum, with scores of 3, 5, 7, and 8 reflecting a split between moderate promoters and detractors. Renewal intent is similarly divided: one customer indicates non-renewal, two are unsure, and one expects to renew. Stickiness is moderate, evidenced by a mix of pilot users, recent contracts, and customers with over one year on the platform. Key expert feedback themes center on price sensitivity, unmet feature expectations, and slow delivery, balanced by positive comments on the use case fit and ease of implementation.Overall Customer Sentiment: Neutral
Who reviewed Dune Security
- C-Suite 100% (5)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Dune Security.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 3
- Detractors 2
Praised
- Flexibility for Pilots
- Good Use Case Fit
- Easy Implementation
- Faster Product Delivery
Criticised
- Churn Risk from Expectations
- Switching to Alternatives
- Uncommitted Buyer Segment
- High Price Point
What customers say
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Dune Security customers
Report
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