Eagle Eye
Eagle Eye is a technology company that provides video surveillance, analytics, and related security solutions, helping organizations monitor facilities, protect assets, and improve safety operations. Its offerings typically combine cameras, software, and cloud-connected services sold to commercial, industrial, and public-sector customers. The company generates revenue through hardware sales, software licenses, and recurring service and maintenance contracts.
- IoT & Edge Platforms
- Cloud Infrastructure & Hosting
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2012
- Headquarters
- Singapore, Singapore
What 9 Arbolus experts think of Eagle Eye
NPS scores are distributed from 5 to 9, with a concentration at the lower end. The majority of customers (62.5%) register as passive or detractors. Renewal intent is highly uncertain, with only one clear 'Yes', one 'No', and four 'Not Sure' responses. Over 62% of customers report implementations lasting more than one year, yet persistent doubts about future renewal reflect moderate satisfaction and perceived value. Key themes include longevity of use paired with subdued enthusiasm and high churn risk among significant spenders.Overall Customer Sentiment: Neutral
Who reviewed Eagle Eye
- C-Suite 44% (4)
- Director 56% (5)
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Sentiment
-44 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 3
- Detractors 5
Cumulative NPS by month
-1 over 6 months- Jan 7
- Mar 7
- Apr 6
- May 7
- Jun 7
- Jul 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -44 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 50% 2 answers
- 0% 4 answers
- 8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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