Arbolus Intelligence

Eftsure

eftsure.com · Sydney, Australia

Eftsure provides a SaaS platform that helps businesses verify supplier bank account details and monitor payments in real time to prevent fraud and erroneous transfers. The company serves mid-market and enterprise finance teams, integrating with ERP and payment systems to add an additional layer of controls before funds are released. It generates revenue through subscription fees and related services for its payment fraud prevention and vendor verification solutions.

  • Fraud Detection & Prevention
  • Payment Processing
Listed in
Revenue
$15.0M
Employees
120
Founded
2014
Headquarters
Sydney, Australia

What 7 Arbolus experts think of Eftsure

NPS scores are consistently high, with the majority of experts scoring 8 or 9, reflecting strong satisfaction. Renewal intent is unanimous among those providing an answer. Implementation maturity is robust, with over 85% of customers using Eftsure for more than 1 year. Key feedback themes include excellent fraud mitigation, strong integration, scalability, and value for larger organizations. Areas for improvement are deeper international capabilities and more flexible reporting. Overall Customer Sentiment: Positive

Who reviewed Eftsure

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Director 14% (1)
Engineering Leader C-Suite NPS 8 Submitted Feb 2026
Engineering Executive C-Suite NPS 9 Will renew Submitted Apr 2026
Executive C-Suite NPS 9 Will renew Submitted May 2026

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Eftsure.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

71 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Feb 8
  • Apr 9
  • May 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 51 across 2 companies.

Praised

  • Adjacent Workflow Integration
  • AI Enablement Expansion
  • Global Solution Expansion
  • Robust Fraud Prevention

Criticised

  • Cost Sensitivity in Smaller Orgs
  • Competitive Threat from AI-Equipped Rivals
  • Risk of Pricing Rising Without Added Value
  • Limited International Payments Coverage

What customers say

Robust Fraud Prevention
“I rely on Eftsure to detect and block fraudulent bank account changes, so we trust payments even in complex AP environments.”
Resourcing and Efficiency Gains
“Eftsure allowed us to reduce one FTE in accounts payable, as its automation replaces significant manual process and email back-and-forth.”
User Experience and Seamless Integration
“The integration with our payment system and ERP is seamless and frictionless, making our day-to-day AP and invoicing far easier.”

Renewal intent

Plan to renew 100%
  • Will renew 6
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 5 answers
  • Director 100% 1 answer
  • 8.8/10 Average score from customers who will renew

Top alternatives

Most weighed by Eftsure customers

Report

Customer Report - Oct 2026 Oct 2026 7 + 4

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