Encompass
Encompass Corporation provides automated corporate KYC (Know Your Customer) and due diligence software that aggregates and structures data from global public and premium sources to help banks, financial institutions, and regulated firms meet AML and regulatory compliance requirements. Its platform is used to streamline onboarding, risk assessment, and ongoing monitoring of corporate customers. The company generates revenue through subscription-based SaaS licenses and related services for enterprise clients.
- Fraud Detection & Prevention
- GRC & Compliance Automation
- Data Integration & ETL
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2011
- Headquarters
- North Sydney, Australia
What 15 Arbolus experts think of Encompass
NPS scores are generally positive, clustering between 7 and 9, with an average above 8. 63% of experts express clear intent to renew, while about 27% are not sure, indicating some uncertainty among lower spenders and newer customers. The majority of customers report a mature implementation stage, with 83% indicating more than one year live. Key themes derived from the data include strong sentiment among high-spend, long-tenured customers and a need to address stickiness and certainty among those in pilot or early adoption phases.Overall Customer Sentiment: Positive
Who reviewed Encompass
- C-Suite 57% (9)
- Director 29% (4)
- Manager 14% (2)
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Sentiment
6 Net Promoter Score, from 15 scored reviews- Promoters 2
- Passives 12
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 8
- Jul 8
- Mar 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 6 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 71% 7 answers
- 25% 4 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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