Vectra AI

vectra.ai · Redwood City, United States of America

Vectra AI is a cybersecurity company that provides AI-driven threat detection and response solutions for hybrid cloud, data center, SaaS, and enterprise networks. Its platform uses machine learning to identify attacker behaviors in real time and integrates with security operations tools to automate investigation and remediation for large enterprises and public sector organizations. The company generates revenue through subscriptions and licenses to its software platform and related services.

  • Network & Cloud Security
  • Security Operations (SIEM/SOAR)
Revenue
$150.0M
Employees
650
Founded
2010
Headquarters
Redwood City, United States of America

What 7 Arbolus experts think of Vectra AI

NPS scores are strong, with 71% at 8 or 9 and only one score below 7, indicating overall satisfaction. Renewal intent is high—all but one eligible respondent intend to renew, especially those with high spend and longer implementation times. Stickiness is evident, with most respondents at the 'More than 1 year' stage, demonstrating customer longevity and product integration. A single respondent in the pilot stage with low spend and no renewal intent indicates isolated dissatisfaction.Overall Customer Sentiment: Positive

Who reviewed Vectra AI

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 29% (2)
  • Manager 14% (1)
Executive C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 7 Will renew
Engineering Leader C-Suite NPS 8 Will renew

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Apr 7
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 21 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 6/10 Average score from customers not renewing

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