Vectra AI
Vectra AI is a cybersecurity company that provides AI-driven threat detection and response solutions for hybrid cloud, data center, SaaS, and enterprise networks. Its platform uses machine learning to identify attacker behaviors in real time and integrates with security operations tools to automate investigation and remediation for large enterprises and public sector organizations. The company generates revenue through subscriptions and licenses to its software platform and related services.
- Network & Cloud Security
- Security Operations (SIEM/SOAR)
- Revenue
- $150.0M
- Employees
- 650
- Founded
- 2010
- Headquarters
- Redwood City, United States of America
What 7 Arbolus experts think of Vectra AI
NPS scores are strong, with 71% at 8 or 9 and only one score below 7, indicating overall satisfaction. Renewal intent is high—all but one eligible respondent intend to renew, especially those with high spend and longer implementation times. Stickiness is evident, with most respondents at the 'More than 1 year' stage, demonstrating customer longevity and product integration. A single respondent in the pilot stage with low spend and no renewal intent indicates isolated dissatisfaction.Overall Customer Sentiment: Positive
Who reviewed Vectra AI
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Apr 7
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 21 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 75% 4 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
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