Venminder

venminder.com · Elizabethtown, United States of America

Venminder provides a SaaS platform and managed services that help financial institutions and other regulated organizations manage third-party risk, including vendor due diligence, ongoing monitoring, and compliance documentation. The company generates revenue through subscriptions to its software and fees for outsourced risk assessments and related services.

  • GRC & Compliance Automation
  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$35.0M
Employees
250
Founded
2012
Headquarters
Elizabethtown, United States of America

What 23 Arbolus experts think of Venminder

NPS scores skew positive, with 47% of scores at or above 8 and strong promoter representation among influencers. 61% of respondents indicated an intent to renew, with higher spenders and those in finance reporting the strongest intent. User NPS is more variable, including several detractors with moderate sentiment. Most respondents report being in the MoreThan1Year or Pilot implementation stages, indicating a mix of mature and new customers. The main positive theme is solution stickiness among large/long-term customers, while uncertainty is concentrated among pilots and mid-tier spenders.Overall Customer Sentiment: Positive

Who reviewed Venminder

Total customers 23 19 current · 4 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 70% (16)
  • Director 22% (5)
  • Manager 9% (2)
Executive C-Suite NPS 6 Undecided
Finance Executive C-Suite NPS 9 Will renew
Engineering Leader Manager NPS 9 Will renew

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Sentiment

0 Net Promoter Score, from 23 scored reviews
  • Promoters 6
  • Passives 11
  • Detractors 6

Cumulative NPS by month

-1 over 6 months
  • Jan 8
  • Feb 7
  • Mar 7
  • Apr 7
  • May 7
  • Aug 7

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 4 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 53%
  • Will renew 9
  • Undecided 7
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 42% 12 answers
  • Director 67% 3 answers
  • Manager 100% 2 answers
  • 8.7/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Venminder customers

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