BitSight
BitSight provides a cybersecurity ratings platform that quantifies the security performance of organizations based on externally observable data, enabling customers such as enterprises, insurers, and investors to assess third-party and portfolio cyber risk. The company sells subscriptions to its SaaS platform and related data and analytics services to security, risk management, and governance teams.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Revenue
- $160.0M
- Employees
- 900
- Founded
- 2011
- Headquarters
- Boston, United States of America
What 48 Arbolus experts think of BitSight
Sentiment is mixed: NPS is -4, but most users are established on the platform; uncertainty and stated non-renewal among some respondents temper positive views of monitoring and vendor-risk utility.
Who reviewed BitSight
- C-Suite 72% (35)
- Director 19% (9)
- Manager 9% (4)
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Sentiment
-4 Net Promoter Score, from 48 scored reviews- Promoters 14
- Passives 18
- Detractors 16
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 8
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 11 reviews, accumulated up to each month. Category median 22 across 11 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 54% 26 answers
- 14% 7 answers
- 0% 1 answer
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 6.2/10 Average score from customers not renewing
Top alternatives
Most weighed by BitSight customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
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