BitSight Technologies
BitSight Technologies provides a cybersecurity ratings platform that quantifies the security performance of organizations based on externally observable data, enabling customers to assess third-party risk, benchmark their own posture, and support cyber insurance and governance decisions. Its SaaS solutions are used by enterprises, insurers, and government entities to continuously monitor vendors, portfolios, and subsidiaries for cyber risk. The company generates revenue through subscriptions to its ratings, analytics, and related risk management tools and services.
- Security Operations (SIEM/SOAR)
- Cybersecurity Services
- Data Privacy & Protection
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2011
- Headquarters
- Boston, United States of America
What 10 Arbolus experts think of BitSight Technologies
NPS scores are predominately high, with 60% of responses scoring 9 or above, and the remainder split between passives (7-8) and one detractor (6). Renewal intent is positive or undecided: 33% affirmative, 33% not sure, 33% not stated, but high spenders are all renewing. Stickiness is supported by 70% at more than 1 year of implementation. Key themes are strong value for large organizations, solid satisfaction among Influencers, and some uncertainty tied to lower spend and brief usage.Overall Customer Sentiment: Positive
Who reviewed BitSight Technologies
- C-Suite 70% (7)
- Director 30% (3)
Employer names and spend open once the report publishes.
Tell us when the BitSight Technologies report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
50 Net Promoter Score, from 10 scored reviews- Promoters 6
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Apr 9
- May 9
- Jun 9
- Jul 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 25 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
Top alternatives
Most weighed by BitSight Technologies customers
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use BitSight Technologies
Do you use BitSight Technologies at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of BitSight Technologies have already contributed
Takes a few minutes. Your identity stays anonymous.