Blackwall (BotGuard)
Blackwall, operating under the BotGuard brand, provides cybersecurity software that detects and blocks malicious automated traffic such as bots, scrapers, and fraud attempts for websites and online applications. Its platform analyzes behavioral and technical signals in real time to distinguish legitimate users from automated threats, helping digital businesses reduce fraud, protect infrastructure, and improve site performance. The company generates revenue through subscriptions and usage-based licensing to enterprises and online service providers.
- Application & Code Security
- Network & Cloud Security
- Revenue
- $4.5M
- Employees
- 35
- Founded
- 2019
- Headquarters
- Tallinn, Estonia
What 6 Arbolus experts think of Blackwall (BotGuard)
NPS scores are uniformly high: 80% of responses are NPS 8 or above, including three 9s, two 8s, and one 7. Renewal intent is positive among high spenders, while lower spend/pilot customers indicate uncertainty, suggesting trials are ongoing. Stickiness is strong among established clients, while newer and pilot users are still in evaluation phases. The main sentiment themes are effectiveness, reputation, and readiness for full deployment.Overall Customer Sentiment: Positive
Who reviewed Blackwall (BotGuard)
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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