Bolster
Bolster provides an AI-powered platform that detects, monitors, and takes down phishing, brand impersonation, and other digital fraud across web, social, and email channels for enterprises, helping security and trust & safety teams reduce online abuse and protect customers. The company generates revenue through subscriptions to its SaaS platform and related enterprise security services.
- Fraud Detection & Prevention
- Security Operations (SIEM/SOAR)
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Mountain View, United States of America
What 11 Arbolus experts think of Bolster
NPS scores cluster at 7–9, indicating moderate to strong promoter presence. 33% of respondents report scores of 9, with an additional 44% at 7, and 22% at 6. Renewal intent shows 22% committed to renew, 56% unsure, and 11% indicating no renewal. Stickiness is higher among high spenders with longer than one-year implementation, while pilot customers and early-stage adopters are more cautious. Renewal caution and unclear commitment are recurring themes, despite overall positive product sentiment.Overall Customer Sentiment: Neutral–Positive
Who reviewed Bolster
- C-Suite 45% (5)
- Director 45% (5)
- Manager 9% (1)
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 5
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Jun 7
- Dec 7
- Mar 7
- Jun 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 0% 4 answers
- 25% 4 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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