Verafin
Verafin provides cloud-based fraud detection, anti-money laundering (AML), and financial crime management software to banks and credit unions, helping them monitor transactions, detect suspicious activity, and comply with regulatory requirements. Its platform uses advanced analytics and cross-institutional data sharing to identify fraud patterns and reduce financial crime. The company generates revenue through subscription and service fees for its SaaS solutions and related support.
- Fraud Detection & Prevention
- Compliance & Total Rewards
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2003
- Headquarters
- Canada
What 10 Arbolus experts think of Verafin
NPS shows a bimodal split: most respondents are highly satisfied, with several 9s and 10s, but one user registered a score of 2. Influencer roles are exclusively positive (NPS 9-10), tied to high spend and confirmed renewal intent. User roles show a slightly lower average sentiment, including one offboarding instance coinciding with low NPS. Stickiness is highest for those live for >1 year, who provide the strongest endorsement and are most likely to renew.Overall Customer Sentiment: Positive
Who reviewed Verafin
- C-Suite 44% (4)
- Director 44% (4)
- Manager 11% (1)
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Sentiment
50 Net Promoter Score, from 10 scored reviews- Promoters 7
- Passives 1
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Feb 7
- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 23 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 9.6/10 Average score from customers who will renew
Top alternatives
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