SecurityPal

securitypal.com · San Francisco, United States of America

SecurityPal provides a platform and managed service that helps B2B companies complete security questionnaires and due diligence assessments from customers more efficiently, using automation, a centralized knowledge base, and expert support to accelerate sales cycles and reduce the burden on security and compliance teams.

  • Workflow Automation
  • Knowledge Management & Collaboration
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
120
Founded
2020
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of SecurityPal

NPS scores are uniformly high, with 100% of responses at NPS 8 or 9. Renewal intent is unanimous at 100% Yes, displaying a high level of loyalty. Customers with both short (1 year) implementation stages report similarly positive sentiment. The general trend is strong product satisfaction, especially in accounts with significant spend and longer tenure. Overall Customer Sentiment: Positive

Who reviewed SecurityPal

Total customers 5 3 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Strategy Leader C-Suite NPS 9 Will renew
Engineering Engineer Director NPS 8 Will renew
Not specified C-Suite NPS 9 Will renew

Employer names and spend open once the report publishes.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Apr 9
  • May 8
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • Director 100% 1 answer
  • 8.6/10 Average score from customers who will renew

For people who use SecurityPal

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