Securitas
Securitas is a global security services company that provides on-site guarding, mobile patrols, remote video monitoring, electronic security, fire and safety services, and risk management solutions to corporate, industrial, public sector, and residential clients. It operates through a network of local branches across multiple countries and generates revenue through contracted security service agreements and integrated security solutions. The company serves sectors such as commercial real estate, critical infrastructure, retail, logistics, and financial institutions.
- Revenue
- $11.5B
- Employees
- 345,000
- Founded
- 1934
- Headquarters
- Stockholm, Sweden
What 10 Arbolus experts think of Securitas
NPS scores range from 5 to 10 with an average near 8, indicating generally positive sentiment. Out of nine experts, 67% provided NPS of 8 or above. Renewal intent is positive in the majority of responses, with 50% explicitly indicating intent to renew and 33% unsure. 89% of customers are in the MoreThan1Year implementation stage, demonstrating strong stickiness and long-term adoption. Overall Customer Sentiment: Positive
Who reviewed Securitas
- C-Suite 40% (4)
- Director 50% (5)
- Manager 10% (1)
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 8
- Apr 8
- May 8
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 2 answers
- 33% 3 answers
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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