DISA Global Solutions, Inc.

disa.com · Houston, United States of America

DISA Global Solutions provides employee screening, compliance, and workforce safety services, including drug and alcohol testing, background checks, occupational health, and transportation compliance programs for employers in regulated and safety-sensitive industries. The company serves sectors such as transportation, energy, and industrial services, offering technology-enabled program management and reporting tools. It generates revenue through subscription and per-transaction fees for its screening, compliance management, and related professional services.

  • IT Consulting & Implementation
Revenue
$260.0M
Employees
1,200
Founded
1986
Headquarters
Houston, United States of America

What 11 Arbolus experts think of DISA Global Solutions, Inc.

The NPS distribution is weighted toward high scores: 44% of responses are in the Promoter range (scores 9–10), 33% in the Passive range (scores 8), and 11% are Detractors (score 3). Customers in influencer roles and high spend brackets show the strongest sentiment, with all users reporting implementation of more than 1 year. All respondents have advanced implementation, with no reports of early-stage adoption. Key themes include consistency, high satisfaction among decision-makers, and sustained platform use.Overall Customer Sentiment: Positive

Who reviewed DISA Global Solutions, Inc.

Total customers 11 10 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 82% (9)
  • Director 9% (1)
  • Manager 9% (1)
Strategy Leader C-Suite NPS 8
Operations Leader C-Suite NPS 10 Will renew
Finance Leader Director NPS 10

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Sentiment

36 Net Promoter Score, from 11 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • 10/10 Average score from customers who will renew

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  • 11 customers of DISA Global Solutions, Inc. have already contributed
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