Deque Systems, Inc
Deque Systems is an accessibility software and services company that provides tools and expertise to help organizations make their websites, web applications, and digital content compliant with accessibility standards such as WCAG and ADA. It offers automated testing platforms, browser extensions, and consulting services to development, QA, and compliance teams across enterprises and government agencies. The company generates revenue through software licenses, subscriptions, and professional services engagements.
- Application & Code Security
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 1999
- Headquarters
- Herndon, United States of America
What 9 Arbolus experts think of Deque Systems, Inc
Customer sentiment is generally positive, with NPS values clustering around 7–8, and mid-to-high renewal intent reported by large enterprise customers. Most users and influencers report long-term stickiness, with implementation stages ranging from first-year adoption to over one year in production. Key themes include recognition of Deque’s deep expertise, strong training and support, and comprehensive audits, tempered by calls for improved prioritization guidance for issue remediation and greater manual audit capabilities alongside automation. Overall Customer Sentiment: Positive
Who reviewed Deque Systems, Inc
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Deque Systems, Inc.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-22 Net Promoter Score, from 9 scored reviews- Promoters 0
- Passives 7
- Detractors 2
Praised
- AI and Process Automation
- Hybrid Approaches with Manual Evaluations
- Prioritization Solutions
- Industry Leadership and Domain Expertise
Criticised
- Cost-Driven Switching Risks
- Internalization of Accessibility Expertise
- Dependence on Evolving Needs and Technology
- Potential for Tool Overlap at Higher Maturity
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 3 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Deque Systems, Inc customers
Report
More in Security & Compliance
Other companies in Security & Compliance with a customer report.
For people who use Deque Systems, Inc
Do you use Deque Systems, Inc at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Deque Systems, Inc have already contributed
Takes a few minutes. Your identity stays anonymous.