AudioEye Inc

audioeye.com · Tucson Estates, United States of America

AudioEye Inc provides digital accessibility software and services that help organizations make their websites and digital content compliant with accessibility standards such as WCAG and ADA. The company offers a cloud-based platform, automated remediation tools, and expert services to identify, fix, and monitor accessibility issues for businesses, public sector entities, and web agencies. It generates revenue through SaaS subscriptions and professional accessibility services.

  • Document & Vision AI
  • IT Consulting & Implementation
Revenue
$32.0M
Employees
250
Founded
2005
Headquarters
Tucson Estates, United States of America

What 7 Arbolus experts think of AudioEye Inc

NPS distribution is weighted positively, with 43% of respondents rating AudioEye at 9 and the remainder giving scores between 7 and 8. Most customers show a strong renewal intent, with only one user reporting non-renewal (currently offboarding) out of seven. 75% of implementations have lasted more than one year, signaling solution stickiness.The key themes identified are high satisfaction among influencers and high spenders, stable renewals, and entrenched long-term relationships in most cases, although a minority of users display neutral or departing sentiment. Overall Customer Sentiment: Positive

Who reviewed AudioEye Inc

Total customers 7 5 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 83% (6)
  • Director 17% (1)
Marketing Leader C-Suite NPS 9 Will renew
Marketing Generalist C-Suite NPS 8 Will renew
Not specified C-Suite NPS 9 Will renew

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 5 answers
  • Director 100% 1 answer
  • Not specified 0% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 7/10 Average score from customers not renewing

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