AutoRek
AutoRek is a financial data management and reconciliation software provider that helps banks, insurers, asset managers and other financial institutions automate complex reconciliations, regulatory reporting and financial controls. Its platform ingests and normalizes large volumes of transactional data, identifies breaks and exceptions, and supports compliance with regulations such as CASS, MiFID II and Solvency II. The company generates revenue through software licensing, subscriptions and related implementation and support services.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Financial Planning & Analysis
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 1994
- Headquarters
- Glasgow, United Kingdom
What 7 Arbolus experts think of AutoRek
NPS scores among respondents cluster between 6 and 9, with only one outlier at 2, indicating predominantly moderate satisfaction. 67% of renewal responses indicate 'Not Sure', with 33% as 'No', reflecting significant renewal hesitancy. Most customers are in the more than 1 year implementation stage, though 'OffBoarding' and 'Less Than 1 Year' responses indicate some churn exposure.Adoption and stickiness appear modest, with key themes of uncertainty and low spend dominating the data. Customer sentiment overall is:Neutral
Who reviewed AutoRek
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 4
- Detractors 2
Cumulative NPS by month
+5 over 5 months- Jul 2
- Oct 4
- Dec 5
- Jan 6
- Mar 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 17% 6 answers
- 7/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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