AvePoint
AvePoint is a software company that provides data management, backup, governance, and migration solutions for Microsoft 365, SharePoint, Teams, and other SaaS platforms. It serves enterprises, mid-market organizations, and public sector customers by helping them protect, manage, and secure collaboration data in the cloud and hybrid environments. The company generates revenue through subscriptions and licenses to its SaaS and on-premise products, along with related services and support.
- Data Integration & ETL
- Cloud Infrastructure & Hosting
- Security Operations (SIEM/SOAR)
- Revenue
- $300.0M
- Employees
- 2,200
- Founded
- 2001
- Headquarters
- Jersey City, United States of America
What 20 Arbolus experts think of AvePoint
NPS distribution is heavily skewed positive with 9 out of 17 respondents rating 9 or 10, and only a few at or below 7. Renewal intent is strong among high spenders and mature deployments, though some in pilot or offboarding are unsure. Stickiness appears high with many users deployed for more than one year and referencing critical workflow dependency. Key themes include reliable governance, responsive support, and smooth integration, with scalability and policy setup cited as occasional friction. Overall Customer Sentiment: Positive
Who reviewed AvePoint
- C-Suite 41% (8)
- Director 41% (8)
- Manager 18% (4)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about AvePoint.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
70 Net Promoter Score, from 20 scored reviews- Promoters 14
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jan 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 24 across 4 companies.
Praised
- AI-Enabled Workflows
- Governance Extension and Integration
- Scaling Across Sites
- Enabling AI in the Modern Workplace
Criticised
- Native Platform Bundling
- Price Increases Without Feature Growth
- Roadmap and Vendor Stability Concerns
- Price Sensitivity vs. Functional Value
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 5 answers
- 60% 5 answers
- 0% 2 answers
- 8.8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
Most weighed by AvePoint customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
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