Babel Street
Babel Street provides AI-powered data analytics and intelligence software that aggregates and analyzes publicly available and licensed data sources to help government agencies, law enforcement, and commercial enterprises detect risks, investigate threats, and generate actionable insights. Its platform supports multilingual search, entity resolution, and alerting across open-source and dark web data. The company generates revenue through subscriptions and licenses to its SaaS platform and related services.
- Business Intelligence & Dashboards
- Document & Vision AI
- Revenue
- $65.0M
- Employees
- 250
- Founded
- 2009
- Headquarters
- Reston, United States of America
What 6 Arbolus experts think of Babel Street
NPS scores are mostly positive, with 66% of responses at or above 8. Long-term Users consistently rate Babel Street favorably (NPS 8-9), but Influencers managing the largest budgets provide mixed feedback, including lower NPS and uncertain or negative renewal intent. Stickiness is high, with 80% having used the platform for more than one year, yet future renewal intentions are less optimistic among high-value customers. Overall Customer Sentiment:Neutral
Who reviewed Babel Street
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 1
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Jun 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 5/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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