BidFX Systems, Ltd.
BidFX Systems is a financial technology company that provides a cloud-based electronic trading platform for foreign exchange, offering execution management, algorithmic trading, and transaction cost analysis tools to institutional investors, asset managers, and banks. The platform connects clients to a wide range of liquidity providers and venues, enabling price discovery, order routing, and workflow automation across spot, forwards, swaps, and NDFs. BidFX generates revenue primarily through software licensing, connectivity, and transaction-related fees.
- Capital Markets & Trading Software
- Cloud Infrastructure & Hosting
- Data Integration & ETL
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of BidFX Systems, Ltd.
NPS scores among experts range from 3 to 9. 50% of respondents are promoters (NPS 8–9), 37.5% are passives (NPS 7–8), and 12.5% are detractors (NPS ≤6). Renewal intent is mixed: 25% Yes, 25% No, 50% Not Sure. The majority have been implemented for more than 1 year, indicating a mature user base, but stickiness is undermined by a significant share (50%) unsure about renewal. Key themes include moderate satisfaction, with uncertainty around long-term commitment and some isolated detractors correlating with low future intent.Overall Customer Sentiment: Neutral
Who reviewed BidFX Systems, Ltd.
- C-Suite 88% (7)
- Director 12% (1)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 6
- Detractors 1
Cumulative NPS by month
+4 over 4 months- Jul 3
- Dec 6
- Jan 6
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 29% 7 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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