Bitmovin
Bitmovin provides cloud-based video streaming infrastructure and developer tools, including video encoders, players, and analytics, that enable media companies, broadcasters, and streaming platforms to deliver high-quality video across devices. Its products are offered as APIs and SaaS services, generating revenue through subscriptions and usage-based pricing. The company focuses on improving video quality, playback performance, and operational insights for professional streaming workflows.
- Cloud Infrastructure & Hosting
- API Management & Integration
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2013
- Headquarters
- Vienna, Austria
What 5 Arbolus experts think of Bitmovin
Bitmovin's NPS scores are very strong, with 80% reporting scores of 8 or 9. Clear renewal intent exists among top spenders, while only one expert (the smallest spender) reports a negative renewal intent and low NPS. 80% are in long-term post-implementation stages, signaling product stickiness. Key quantitative themes include high satisfaction among core enterprise clients and a direct relationship between spend level and satisfaction.Overall Customer Sentiment: Positive
Who reviewed Bitmovin
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
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