BOARD International
BOARD International is an enterprise software company that provides a unified decision-making platform combining business intelligence, corporate performance management, and predictive analytics for medium and large organizations. Its platform is used by finance, operations, and business leaders to support planning, budgeting, forecasting, and reporting processes. The company generates revenue through licenses and subscriptions to its software, along with related implementation and support services delivered via direct and partner channels.
- Business Intelligence & Dashboards
- Financial Planning & Analysis
- Enterprise ERP
- Revenue
- $120.0M
- Employees
- 500
- Founded
- 1994
- Headquarters
- Chiasso, Switzerland
What 32 Arbolus experts think of BOARD International
NPS scores range widely, from 1 to 10, with clusterings at 7-10 among satisfied customers emphasizing strong scenario modeling, unified platforms, and scalability, and some at 1-4 driven by frustration with cost, technical support, and maintenance complexity. Renewal intent is mixed; high NPS is strongly correlated with intent to renew, especially for large enterprise deployments, while lower NPS groups more often signal no renewal or pending decisions. Many customers are at the MoreThan1Year implementation stage, with consistent feedback highlighting Board's business-user focus but also its expensive, sometimes cumbersome nature. Major themes include the value of unified EPM/BI, strong performance for complex planning, but also gaps in ease of use and support.Overall Customer Sentiment: Neutral to Positive
Who reviewed BOARD International
- C-Suite 88% (28)
- Director 6% (2)
- Manager 6% (2)
Employer names and spend open in the full report, along with the other 29 customers.
Everything 32 customers told us about BOARD International.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
3 Net Promoter Score, from 32 scored reviews- Promoters 8
- Passives 17
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Mar 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 20 across 9 companies.
Praised
- Flexible Modeling and Integration
- Unified Scenario Modeling and BI
- Business User Friendly and Scalable
- Extend Predictive Analytics Capabilities
Criticised
- Risk of Rigid or Slow Model Iteration
- Total Cost of Ownership Pressure
- User Friendliness and Support
- Limited Predictive Analytics and Integration
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 65% 20 answers
- 0% 1 answer
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by BOARD International customers
Report
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