Braintec
Braintec is a Swiss IT consulting firm specializing in the implementation, customization, and support of Odoo ERP solutions for mid-sized and large organizations across various industries. The company provides services including business process analysis, system integration, hosting, and ongoing managed support to help clients digitize and streamline their operations. Braintec generates revenue through project-based consulting, licensing-related services, and recurring support and hosting fees.
- IT Consulting & Implementation
- Mid-Market & SMB ERP
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2009
- Headquarters
- Zürich (Kreis 7) / Hottingen, Switzerland
What 8 Arbolus experts think of Braintec
NPS scores range widely, with 1/9 (11%) giving NPS 10, nearly half in the 6-9 range, and multiple detractors at 1 and 3. Renewal intent is low among those scoring NPS below 7, and most high-NPS users have not reported renewal intent. Stickiness is split—some have more than one year, others are unsure or very new, suggesting unclear product commitment across the base. Key quantitative themes are divided satisfaction, high spend loyalty, and risks around product fit.Overall Customer Sentiment: Neutral
Who reviewed Braintec
- C-Suite 62% (5)
- Director 12% (1)
- Manager 25% (2)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 1
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 0% 2 answers
- 10/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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