Arbolus Intelligence

Prophix Software

prophix.com · Mississauga, Canada

Prophix Software provides corporate performance management (CPM) software that helps mid-market and enterprise organizations automate budgeting, planning, forecasting, reporting, and financial consolidation. Its platform is used primarily by finance teams to replace spreadsheet-based processes with a centralized, governed system, sold via subscription licensing and related services. The company serves customers across multiple industries through direct sales and partners.

  • Financial Planning & Analysis
  • Business Intelligence & Dashboards
  • Mid-Market & SMB ERP
Listed in
Revenue
$90.0M
Employees
500
Founded
1987
Headquarters
Mississauga, Canada

What 24 Arbolus experts think of Prophix Software

NPS scores for Prophix cluster around 7–9, with a minority reporting low satisfaction (NPS 2–3). Renewal intent skews positively: about 47% show intention to renew, 42% are unsure, and 11% will not renew. Most users are in the MoreThan1Year implementation stage, indicating ongoing engagement and relative stickiness. Positive themes include customer support, reliable reporting, and cost transparency, while key negatives are integration limitations and modeling flexibility. Overall Customer Sentiment: Positive

Who reviewed Prophix Software

Total customers 24 20 current · 4 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 83% (20)
  • Director 8% (2)
  • Manager 8% (2)
Finance Executive C-Suite NPS 6 Will renew Submitted Jan 2026
Legal Leader C-Suite NPS 7 Undecided Submitted Feb 2026
Finance Leader C-Suite NPS 10 Undecided Submitted Jul 2025

Employer names and spend open in the full report, along with the other 21 customers.

Everything 24 customers told us about Prophix Software.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 24 scored reviews
  • Promoters 6
  • Passives 14
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Sep 7
  • Nov 8
  • Dec 8
  • Jan 8
  • Feb 7
  • May 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.

Praised

  • Broader Organizational Adoption
  • Tailor-Made Solutions and New Features
  • Workflow Automation and Innovation
  • Reliable Core Functionality

Criticised

  • Modeling Flexibility
  • Reliability Under Load
  • Integration and Data Connectivity Limitations
  • Pricing Sensitivity

What customers say

Reliable Core Functionality
“The tool has offered dependable budgeting, forecasting, and management reporting functionality, reducing our reliance on spreadsheets and increasing data accuracy.”
Customer Support and Deployment
“I have found their deployment and support to be highly responsive, ensuring accountability and cost transparency as we scale globally.”
Integration of Multiple Entities
“Thanks to Prophix, we streamlined budgeting and financial reporting after merging multiple entities, ensuring all data is accurate and consistent across the organization.”

Renewal intent

Plan to renew 47%
  • Will renew 9
  • Undecided 9
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 60% 15 answers
  • Director 0% 2 answers
  • Manager 0% 2 answers
  • 7.4/10 Average score from customers who will renew
  • 8.1/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

Top alternatives

Most weighed by Prophix Software customers

Report

Customer Report - Aug 2026 Aug 2026 24 + 0

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