Qualio, Inc.

qualio.com · San Francisco, United States of America

Qualio provides cloud-based quality management software for life sciences companies, helping pharmaceutical, biotech, and medical device organizations manage documents, training, audits, and compliance with regulations such as FDA and ISO standards. The platform centralizes quality processes and data to support faster product development and regulatory approvals. Qualio generates revenue through subscription-based SaaS licenses and related services for regulated companies of various sizes.

  • Document Management & E-signature
  • EHS & Sustainability Software
Revenue
$25.0M
Employees
200
Founded
2012
Headquarters
San Francisco, United States of America

What 22 Arbolus experts think of Qualio, Inc.

NPS responses cluster in the 7–9 range, indicating generally positive sentiment with a few scores below 7 signalling pockets of dissatisfaction. Renewal intent is confirmed for ~25% of respondents, mostly Influencers, while 40% express uncertainty. Stickiness is high, as 60% report over a year of use and others are in active rollout or pilot stages. Main themes include strong adoption among regulated industries, with some risk evident from churn indications among recent implementers.Overall Customer Sentiment: Positive

Who reviewed Qualio, Inc.

Total customers 22 20 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 59% (13)
  • Director 32% (7)
  • Manager 9% (2)
Product Leader C-Suite NPS 5 Undecided
Operations Leader C-Suite NPS 8
Operations Analyst C-Suite NPS 7 Undecided

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Sentiment

9 Net Promoter Score, from 22 scored reviews
  • Promoters 6
  • Passives 12
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Mar 7
  • Apr 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 31%
  • Will renew 5
  • Undecided 9
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 27% 11 answers
  • Director 40% 5 answers
  • 8/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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