Quickbase

quickbase.com · Boston, United States of America

Quickbase provides a no-code application development platform that enables businesses to build custom workflows, databases, and process automation tools without traditional software coding, primarily serving mid-market and enterprise organizations across industries. The company generates revenue through subscription-based SaaS licenses and related services such as training and support.

  • No-Code & Low-Code Platforms
  • Workflow Automation
  • Business Process Management
Revenue
$220.0M
Employees
650
Founded
1999
Headquarters
Boston, United States of America

What 37 Arbolus experts think of Quickbase

The NPS scores cluster between 7 to 10 for a majority of users, driven by satisfaction with flexibility, time-to-value, and adaptability for non-technical staff, though a minority report scores as low as 2-5 due to cost and scaling concerns. Renewal intent is positive for most, especially among Influencers and high spenders with ongoing operational reliance, though some signal future churn due to enterprise complexity and cost. The majority are mature in adoption, with over 65% at more than one year of use, and pilot-stage users showing moderate optimism. Core sentiment themes include rapid workflow automation, strong citizen developer enablement, but incentives to switch as complexity and organizational size grows.Overall Customer Sentiment: Positive

Who reviewed Quickbase

Total customers 37 34 current · 3 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 60% (22)
  • Director 34% (13)
  • Manager 6% (2)
Generalist Leader C-Suite NPS 6
Engineering Engineer Not specified NPS 8
Product Leader Director NPS 10 Will renew

Employer names and spend open in the full report, along with the other 34 customers.

Everything 37 customers told us about Quickbase.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

13 Net Promoter Score, from 37 scored reviews
  • Promoters 12
  • Passives 18
  • Detractors 7

Cumulative NPS by month

+1 over 6 months
  • Apr 7
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 10 reviews, accumulated up to each month. Category median 26 across 10 companies.

Praised

  • Flexibility and Customization
  • Unified App Ecosystem with Mobile Support
  • Citizen Developer Empowerment
  • Usability and Advanced Reporting

Criticised

  • Enterprise-Level Competitor Platforms
  • AI Tools Reducing Low-Code Advantage
  • Platform Lock-In and Migration Barriers
  • Customization and Complexity Limits

What customers say

Flexibility and Customization
“I was able to build workflow and inventory tracking applications quickly and without needing a coding background, meeting critical operational needs.”
Unified App Ecosystem with Mobile Support
“We use Quickbase to manage equipment, project tracking, and several other workflows, and it works reliably on both web and iOS platforms.”
Citizen Developer Empowerment
“Quickbase enables non-technical team members and citizen developers to create impactful apps, leading to high adoption and efficiency gains.”

Renewal intent

Plan to renew 67%
  • Will renew 14
  • Undecided 4
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 58% 12 answers
  • Director 75% 8 answers
  • Not specified 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 4.7/10 Average score from customers not renewing

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