Quickbase
Quickbase provides a no-code application development platform that enables businesses to build custom workflows, databases, and process automation tools without traditional software coding, primarily serving mid-market and enterprise organizations across industries. The company generates revenue through subscription-based SaaS licenses and related services such as training and support.
- No-Code & Low-Code Platforms
- Workflow Automation
- Business Process Management
- Revenue
- $220.0M
- Employees
- 650
- Founded
- 1999
- Headquarters
- Boston, United States of America
What 37 Arbolus experts think of Quickbase
The NPS scores cluster between 7 to 10 for a majority of users, driven by satisfaction with flexibility, time-to-value, and adaptability for non-technical staff, though a minority report scores as low as 2-5 due to cost and scaling concerns. Renewal intent is positive for most, especially among Influencers and high spenders with ongoing operational reliance, though some signal future churn due to enterprise complexity and cost. The majority are mature in adoption, with over 65% at more than one year of use, and pilot-stage users showing moderate optimism. Core sentiment themes include rapid workflow automation, strong citizen developer enablement, but incentives to switch as complexity and organizational size grows.Overall Customer Sentiment: Positive
Who reviewed Quickbase
- C-Suite 60% (22)
- Director 34% (13)
- Manager 6% (2)
Employer names and spend open in the full report, along with the other 34 customers.
Everything 37 customers told us about Quickbase.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
13 Net Promoter Score, from 37 scored reviews- Promoters 12
- Passives 18
- Detractors 7
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 26 across 10 companies.
Praised
- Flexibility and Customization
- Unified App Ecosystem with Mobile Support
- Citizen Developer Empowerment
- Usability and Advanced Reporting
Criticised
- Enterprise-Level Competitor Platforms
- AI Tools Reducing Low-Code Advantage
- Platform Lock-In and Migration Barriers
- Customization and Complexity Limits
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 58% 12 answers
- 75% 8 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 4.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Quickbase customersReport
For people who use Quickbase
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