PSI AG
PSI AG is a German software company that develops and implements industry-specific control and optimization systems for energy utilities, manufacturing, logistics, and public transport operators. Its products support planning, monitoring, and optimization of complex processes such as power and gas networks, production management, and supply chain execution, generating revenue through software licenses, SaaS, and implementation and consulting services. The company primarily serves large enterprises and infrastructure operators in Europe and internationally.
- Energy & Utilities Operations Software
- Manufacturing Execution & Quality
- Transportation & Fleet Management
- Revenue
- $300.0M
- Employees
- 2,300
- Founded
- 1969
- Headquarters
- Berlin Treptow, Germany
What 12 Arbolus experts think of PSI AG
NPS scores show a strong positive skew: two Promoters (NPS 9-10), five Passives (NPS 7-8), and three Detractors (NPS 5). Renewal intent is generally robust: three Yes, three Not Sure, two No. Stickiness is high with the majority of users in the More Than 1 Year implementation stage. The recurring theme is confidence in platform stability and scalability, but renewal intent is tempered by uncertainty in some high-value accounts. Overall Customer Sentiment: Positive
Who reviewed PSI AG
- C-Suite 58% (7)
- Director 25% (3)
- Manager 17% (2)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 6
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 50% 4 answers
- 33% 3 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
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