Blue Yonder
Blue Yonder is a supply chain and retail planning software company that provides AI-driven forecasting, inventory optimization, transportation management, and warehouse management solutions to retailers, manufacturers, and logistics providers. Its cloud-based platform helps enterprises plan, execute, and optimize end-to-end supply chain operations to improve service levels and reduce costs. The company generates revenue through subscriptions and services for its SaaS and on-premise software offerings.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Manufacturing Execution & Quality
- Revenue
- $1.3B
- Employees
- 6,500
- Founded
- 1985
- Headquarters
- Scottsdale, United States of America
What 17 Arbolus experts think of Blue Yonder
NPS scores are predominantly positive, with the majority in the 7-10 range, indicating solid satisfaction. Renewal intent is strong among most experts, though some express uncertainty due to cost and complexity. Stickiness is high, as nearly all respondents have used Blue Yonder for more than a year, and most are in advanced adoption stages. Key feedback themes include robust planning depth, scenario testing, and integration as positives, while complexity, challenging configuration, and expert dependence surface as negatives. Overall Customer Sentiment: Positive
Who reviewed Blue Yonder
- C-Suite 47% (8)
- Director 47% (8)
- Manager 7% (1)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about Blue Yonder.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
23 Net Promoter Score, from 17 scored reviews- Promoters 5
- Passives 11
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Jun 9
- Jul 9
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 23 across 5 companies.
Praised
- Operational Visibility and Scenario Simulation
- Depth of Planning Capabilities
- Integration with Broader Business Processes
- Improved User Experience and Configuration
Criticised
- Operational Resource Intensity
- Configuration Complexity and Expertise Needs
- Suitability for Simple Use Cases
- Competitor Threat from Kinaxis and o9
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 57% 7 answers
- 100% 3 answers
- 100% 1 answer
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
Top alternatives
Most weighed by Blue Yonder customers
Report
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