BIOVIA
BIOVIA, a Dassault Systèmes brand, provides scientific informatics, laboratory information management, and modeling and simulation software for life sciences, chemicals, consumer goods, and other process industries. Its platforms help R&D and quality organizations manage data, workflows, and compliance across discovery, development, and manufacturing. BIOVIA generates revenue through software licensing, subscriptions, and related professional services sold to enterprise and research customers worldwide.
- PLM & Engineering Software
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2014
- Headquarters
- Waltham, United States of America
What 53 Arbolus experts think of BIOVIA
BIOVIA’s NPS distribution is generally positive, with several scores at 8-10 indicating satisfied users, balanced by moderate scores reflecting concerns around complexity and integration. Renewal intent is high among high-spend, long-term technical customers, but there is uncertainty particularly among Influencers in more cost-sensitive or less specialized settings. Stickiness is strong where implemented for >1 year and among research-centric teams. Qualitative feedback highlights technical depth, value for complex R&D, and needs for improved usability and interoperability.Overall Customer Sentiment: Positive
Who reviewed BIOVIA
- C-Suite 44% (23)
- Director 40% (21)
- Manager 16% (8)
Employer names and spend open in the full report, along with the other 50 customers.
Everything 53 customers told us about BIOVIA.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
5 Net Promoter Score, from 53 scored reviews- Promoters 14
- Passives 28
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 36 across 5 companies.
Praised
- Bridging Technical and Commercial Functions
- AI-Enhanced Scientific Accessibility
- Agentic AI for Knowledge Discovery
- Specialized Technical Capabilities
Criticised
- AI-Driven Disruption Potential
- Switching for Better Usability and Value
- Competitive Advantage Through Fast Knowledge Transfer
- Integration and Automation Gaps
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 43% 7 answers
- 33% 9 answers
- 75% 4 answers
- 0% 1 answer
- 7.9/10 Average score from customers who will renew
- 5.6/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
Top alternatives
Most weighed by BIOVIA customers
Report
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