Dassault Systèmes
Dassault Systèmes is a French software company that provides 3D design, engineering, simulation, and product lifecycle management (PLM) platforms for industries such as aerospace, automotive, life sciences, industrial equipment, and consumer goods. Its flagship brands, including CATIA, SOLIDWORKS, ENOVIA, and SIMULIA, enable customers to design, simulate, and manage products and processes across the full lifecycle. The company generates revenue primarily through software licenses, subscriptions, and related services and support.
- PLM & Engineering Software
- Enterprise ERP
- IT Consulting & Implementation
- Revenue
- $6.2B
- Employees
- 22,000
- Founded
- 1981
- Headquarters
- Vélizy-Villacoublay, France
What 151 Arbolus experts think of Dassault Systèmes
NPS scores are strongly positive, with a high proportion of customers rating Dassault Systèmes 8 or above. Renewal intent is robust, especially among high spenders and enterprise accounts. Stickiness is evidenced by long-term adoption, key workflow embedment, and critical use in product development and operational control. Frequent positive themes include reliability, ecosystem integration, and industry leadership. Minor criticisms point to cost and complexity for smaller firms.Overall Customer Sentiment: Positive
Who reviewed Dassault Systèmes
- C-Suite 57% (86)
- Director 23% (35)
- Manager 21% (32)
Employer names and spend open in the full report, along with the other 148 customers.
Everything 151 customers told us about Dassault Systèmes.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
48 Net Promoter Score, from 151 scored reviews- Promoters 86
- Passives 52
- Detractors 13
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 48 across 5 companies.
Praised
- Increasing Adoption and Spend
- AI as a Workflow Accelerator
- Cloud and Collaboration Expansion
- Critical to Product Development
Criticised
- High Cost
- Administrative Overhead
- Complex Implementation
- Emergent AI and Cloud Competitors
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 62% 52 answers
- 78% 18 answers
- 58% 12 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 7.1/10 Average score from customers not renewing
Top alternatives
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