DataRails
DataRails provides a financial planning and analysis platform that automates data consolidation, reporting, and budgeting for small and mid-sized businesses, primarily serving finance teams that rely on Excel. Its cloud-based software integrates data from multiple systems, preserves spreadsheet models, and delivers dashboards and insights on top of existing Excel workflows, sold on a subscription basis.
- Financial Planning & Analysis
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2015
- Headquarters
- New York City, United States of America
What 21 Arbolus experts think of DataRails
The NPS distribution is positively skewed, with multiple scores at 9–10 from senior finance and IT roles, while isolated lower scores (4–6) reflect some onboarding and usability frustrations. Renewal intent is high among seasoned users but several mid-spend and pilot-stage customers report uncertainty. The majority are in the more than 1 year implementation stage, with positive sentiment tied to reliability, Excel integration, and support quality. Negative feedback clusters around onboarding friction and additional complexity for new users. Overall Customer Sentiment: Positive
Who reviewed DataRails
- C-Suite 76% (16)
- Director 19% (4)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about DataRails.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
19 Net Promoter Score, from 21 scored reviews- Promoters 8
- Passives 9
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 20 across 7 companies.
Praised
- Seamless Excel Integration
- Responsive Support
- Reliability as Company Needs Scale
- AI Capability Expansion
Criticised
- AI and Automation Replacing Core Functions
- Budget Reallocation Pressure
- Switch Risk to Faster Competitors
- Added System to Manage
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 45% 11 answers
- 50% 2 answers
- 100% 1 answer
- 9.1/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by DataRails customers
Report
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